Terms of Service

These Terms of Service (“Terms”) govern the rights, obligations and responsibilities between PLK Corporation (the “Company”) and members in connection with the use of the PlayLottoKorea internet lottery purchase agency service.

Article 1 (Purpose)

The purpose of these Terms is to define the rights, obligations and responsibilities of the Company and members in relation to the use of services provided by PlayLottoKorea.

Article 2 (Definitions)

• Site: Any and all web, mobile web, mobile apps, etc. built by the Company to provide the Service.
• Member: A user who has agreed to the membership terms and uses the services of PlayLottoKorea.
• ID (username): A combination of letters and numbers used to identify a member and allow access to the Service.
• Password: A combination of letters, numbers and special characters used to confirm the member’s identity and protect their account.
• Coupon: A non-sale promotional benefit granted to members for use with paid services.
• Bonus point: Cyber points granted free of charge by the Company.
• Cash: A prepaid electronic payment method charged by the member to pay for paid services.
• Mileage: Additional cyber money granted in different amounts according to membership level when using paid services.

Article 3 (Display, Explanation and Amendment of the Terms)

• The Company posts these Terms and company information (trade name, representative, address, business registration number, etc.) on the initial service screen or a linked page.
• The Company may amend these Terms to the extent permitted by applicable laws, specifying the effective date and reasons, and giving advance notice (30 days in case of amendments unfavorable to members).
• The amended Terms will not apply retroactively in principle.
• If a member does not express an intention to reject the amended Terms by the effective date, the member is deemed to have agreed. Members who do not agree may terminate their membership.
• Matters not stipulated herein are governed by applicable laws and general commercial practice.
• If any provision of these Terms conflicts with mandatory laws, such laws prevail and the remainder of the Terms remain in full force and effect.

Article 4 (Formation and Termination of the Service Contract)

• For paid services, the service contract is formed when the member agrees to these Terms, submits required information and the Company accepts the application.
• Each member may hold only one account (ID) in their own name.
• The Company may refuse or restrict use in the following cases, among others:
  • Use of another person’s name or identity theft
  • Provision of false information or incomplete registration
  • Users under 19 years of age
  • History of membership cancellation or qualification loss due to violation of Terms
• A member whose qualification was revoked may re-apply only after successful real-name verification. The Company may restrict re-registration in certain cases.
• Members may request cancellation of their membership at any time. Upon withdrawal, bonus points, mileage and membership benefits are extinguished. Any unused Cash is handled in accordance with Article 9.
• If the same violation is repeated or remains uncorrected after a restriction is imposed, the Company may terminate membership. In such a case, the Company will provide the member with an opportunity to state their opinion before deletion.

Article 5 (Use and Suspension of Services)

• In principle, services are provided 24 hours a day, 365 days a year. However, services may be suspended if business or technical issues arise.
• Cash charging becomes effective once the payment is approved or bank transfer is confirmed.
• Requests made within 5 hours of the draw cut-off time, and purchases already completed, cannot be canceled or refunded.
• Purchase and winning history can be checked via [My Page → Purchase / Winning History].
• Service fees include the actual ticket price plus the Company’s agency fee.
• Services may be temporarily suspended due to force majeure events, maintenance, equipment replacement, data center relocation, etc. The Company has no separate obligation to compensate for such unavoidable suspension.
• If the Company is responsible for a service interruption, it will notify members and provide compensation; however, this does not apply if the Company proves there was no intent or negligence.
• If services cannot be provided due to business transfer, closure, merger or other reasons, the Company will notify members and compensate them in accordance with Article 9.

Article 6 (Notice to Members)

• The Company may provide notice via e-mail, SMS, phone, fax, in-service notifications, or other reasonable means.
• For notice to an unspecified number of members, the Company may post the information in the notices section for at least 7 days instead of individual notice. (However, matters that significantly affect members will be individually notified.)

Article 7 (Protection of Personal Data)

• The Company collects only the minimum personal data required and clearly notifies members of the purpose of collection and obtains consent.
• The Company will obtain separate consent if personal data is used beyond the notified purpose or provided to third parties, except where permitted by law.
• Members may request access, correction or deletion of their personal data. The Company will not use or provide such data until corrections or deletions are completed.
• Details of personal data processing are governed by the Company’s “Privacy Policy”.
• Personal data may be provided to investigation agencies in limited circumstances as permitted by law.

Article 8 (Provision of Information and Advertising)

• When necessary, the Company may provide information through announcements, e-mail, SMS, phone calls, app push notifications, etc. Members may opt out of such communications, except for legally required notices, responses to inquiries or transaction-related information.
• The Company may display advertisements on service screens, e-mails, etc., and will provide a method to refuse receipt of advertising e-mails.

Article 9 (Paid Services and Refunds)

• Payment methods include credit cards, prepaid cards, debit cards and other methods provided by the payment gateway.
• Displayed prices include applicable value-added tax at the time of payment.
• Unused Cash may be refunded according to the schedule and procedure notified by the Company.
• Upon membership withdrawal, remaining Cash is notified to the member and may be refunded upon request.
• Refunds are made to an account in the member’s own name. Refunding may be delayed if the account information is inaccurate or incomplete.
• If a refund fee arises, it will in principle be borne by the member. Free-of-charge benefits (bonus points, mileage, coupons) are not refundable.
• Tickets that are within 5 hours of draw cut-off or already purchased in the local jurisdiction are not eligible for refund.

Article 10 (Coupons, Bonus Points and Mileage)

• Coupons are free promotional items provided for events, etc. Conditions of use are displayed on screen and may be changed according to policy.
• Bonus points may be used as discounts when applying for agency services.
• Mileage is granted according to the amount of paid usage and membership level, and may be used for applications and paid services.
• Coupons, bonus points and mileage cannot be paid out in cash. They expire upon the end of the validity period or loss of membership qualification.
• In principle, these benefits are non-transferable and may not be used fraudulently. The Company may cancel such benefits or restrict service if abuse is detected.

Article 11 (Lottery Purchase Agency)

1) Before the Draw

• The Company and local partners do not separately review or verify numbers entered by the member; tickets are purchased according to the member’s application.
• The member is solely responsible for any mistakes or typos in the numbers submitted.
• Applications submitted after the announced cut-off time are treated as applications for the next draw.
• If a seller’s error causes a mismatch between the application and the actual ticket, the relevant number(s) will be canceled and refunded.
• If only some numbers on a ticket are affected by such an error, only the affected numbers will be voided and refunded.

2) After the Draw

• After the official draw broadcast, the Company checks whether tickets are winning tickets.
• Due to time zone differences, some orders received after the site’s cut-off time may be processed for the next available draw.

Article 12 (Management of Physical Lottery Tickets)

• Physical lottery tickets are stored by the local purchase agency until the announcement and receipt of winnings.
• Tickets are handled under a tripartite arrangement (Company, local agency and local lawyer), including notarization and monitoring as appropriate.
• Members can view scanned images of their tickets via the site.
• Non-winning tickets can be sent to the member by international mail upon request, and a separate fee may apply.

Article 13 (Fees, Taxes and Related Costs on Overseas Lottery Winnings)

• The Company may charge service fees depending on the number and amount of applications. Fee policies may be changed and will be notified in advance.
• For confirmed winnings of USD 100,000 or more (e.g., 1st or 2nd prize), the member shall pay the Company 5% of the net amount received after taxes and other expenses.
• For winnings under USD 600: winnings are credited to Cash by 13:00 (KST) on the following day, and no taxes are withheld in the U.S.
• For winnings of USD 600 up to under USD 100,000: after deducting 24% U.S. federal tax and remittance fees, the net amount is credited to Cash within 7 business days (additional domestic taxes may apply).
• For winnings of USD 100,000 up to under USD 1,000,000: after deducting approximately 24–37% U.S. federal tax and remittance fees, the net amount is credited to Cash within 15 business days (additional domestic taxes may apply).
• For winnings of USD 1,000,000 or more: the member visits the U.S. accompanied by Company staff. The Company may advance part or all of the necessary expenses and the member shall pay the Company 5% of the net amount received.
• For winnings of USD 10,000,000 or more: the Company may advance legal fees, first-class airfare, 5-star accommodations, security costs and other expenses, and the member shall pay the Company 5% of the net amount received.
• Applicable tax rates, payment deadlines and procedures follow the laws and regulations of the relevant jurisdictions and the rules of the lottery operator.

Article 14 (Company’s Obligations, Rights and Disclaimer)

1) Obligations

• The Company complies with relevant laws and public order and makes best efforts to provide stable services.
• The Company designates a Privacy Officer, posts and complies with its Privacy Policy.
• The Company does not send advertising information for profit without the recipient’s prior consent.
• The Company promptly processes legitimate complaints or opinions raised by members and, when processing is delayed, informs them of the reasons and schedule.
• The Company will not disclose or provide members’ personal data to third parties without consent, except where required by law.
• The Company informs members of winnings of USD 600 or more (or provides means to check such information).
• When disclosing winners to the public, the Company shall in principle obtain prior consent from the member (post-notice may be allowed in certain cases).
• The Company has an obligation to safely and promptly deliver winnings to members.

2) Rights

• The Company may refuse to pay winnings if the information provided by the member is false, identity cannot be confirmed, or other reasonable grounds exist.
• Tickets already purchased in the local jurisdiction cannot be canceled.
• The Company may revise service fees and policies necessary for stable operation, and will notify members of such changes.
• In connection with events and promotions, the Company may contact members within a reasonable and non-intrusive scope, excluding those who have opted out.

3) Disclaimer

• The Company is not liable for damages caused by force majeure events such as natural disasters, fires, or other events beyond its reasonable control.
• The Company is not liable for damages arising from a member’s fault, negligence or violation of these Terms.
• The Company is not responsible for any transactions between members and third parties through services other than those provided directly by the Company.
• The Company is not liable for losses arising from free services or from expected but unrealized benefits.
• The Company is not liable for service interruptions that are unavoidable due to system replacement, maintenance or other operational needs, provided the Company has no intent or gross negligence.

Article 15 (Member’s Obligations, Rights and Account Management)

1) Member’s obligations

• Only individuals aged 19 or older may register as members, and information must be accurate and truthful.
• Members shall not:
  • Use another person’s ID or password or allow others to use their own
  • Infringe on the copyrights or other rights of the Company or third parties
  • Circulate illegal or harmful content or transmit advertising information without consent
• Members are responsible for managing their ID and password. If they become aware of unauthorized use, they must immediately change the password and notify the Company.
• Members must promptly update their personal information or request the Company to do so.
• Members may not engage in commercial activities using the Service without prior approval from the Company and must comply with posted usage restrictions.

2) Member’s rights

• Members may ask the Company to provide details of their service use history.
• Members may require the Company to protect charged amounts and transaction details.
• Members may request services to correct or update their personal information.
• Members have the right to request stable and continuous provision of the Service.

3) Account management

• Members must not disclose or provide their ID and password to third parties or allow third parties to use them.
• If a member becomes aware that their ID or password has been leaked or used by a third party and fails to notify the Company or take appropriate measures, the member shall bear responsibility for any loss.

Article 16 (Dispute Resolution)

• The Company strives to reflect reasonable opinions or complaints from members and to process compensation for damages.
• If prompt processing is difficult, the Company will notify the member of the reason and the expected schedule.
• Any disputes arising between the Company and members shall be subject to the exclusive jurisdiction of the Seoul Southern District Court of the Republic of Korea.

Article 17 (Miscellaneous)

For questions about the use of the site, please contact us via the 1:1 inquiry function in the customer center.

Addendum: These Terms are effective from May 31, 2023.